Fingerprinting Changes

Frequently Asked Questions

Q: How do I schedule a fingerprinting appointment?

A: Contact MorphoTrust by going to their website at and clicking on New York State on the map, or calling (877) 472-6915.

Q: What is the ORI Number for the New York State Education Department ("NYSED")?

A: On the MorphoTrust system, NYSED uses a code (which is easier to remember) rather than a number. The NYSED code:  TEACH

Q: When will I be able to contact MorphoTrust to start a new fingerprint application?

A: MorphoTrust will be accepting new fingerprint applications/appointments on August 3, 2015.

Q: Can I contact MorphoTrust during the "shut-down" period to make an appointment for when MorphoTrust goes live?

A: No. The first day that you can schedule an appointment with MorphoTrust is August 3, 2015. In many instances MorphoTrust has same day appointment availability; therefore, it may be possible for you to complete the entire process in one day.

Q: Will we still use TEACH to file an application?

A: No. The entire fingerprint application and fee will be managed by MorphoTrust. Applicants for fingerprinting can complete an online application and schedule a fingerprinting appointment, or can talk to a MorphoTrust representative on the telephone to complete the application and appointment process.

Q. What method of payment can I use for my fingerprint application fee?

A. The fingerprinting fee can be paid at the time of scheduling through a credit card or employer escrow account, or on-site at the time of the fingerprinting appointment with a check or cash only. At this time, the fingerprint scanning locations are not equipped to handle credit card payments. If you want to pay by credit card, the fee must be paid online, or over the telephone in advance of your fingerprint scanning appointment. The only way to pay for fingerprints at the time of scanning is by cash or checks (i.e., personal, business check, government check, certified check, bank check or money order made payable to "MorphoTrust USA")

Q: Do schools still use TEACH to request clearances, view status messages and enter hire/termination dates?

A: Yes. Schools will still request clearance for employment and view information concerning an applicant's status (i.e. full clearance, conditional clearance, denied, fingerprint images rejected, new prints needed, etc.), and enter hire/termination dates through the TEACH system.

Q: Does MorphoTrust charge a fee for their services?

A: Yes. MorphoTrust's fee is currently set at $9.95 for the software, equipment and staffing costs associated with the services provided which includes scheduling appointments, rolling the prints, collecting photos and transmitting the fingerprint and photo electronically to DCJS. The vendor fee is a sliding scale fee which may be adjusted twice per year based on statewide volume. This fee is in addition to any required DCJS and FBI search fees. The total of all required fees is paid per applicant in one payment to MorphoTrust.

Q: What are the DCJS or FBI fingerprint search fees for electronic submission?

A: The DCJS fingerprint search fee is currently $75.00. The FBI fee is currently $14.75.

Q. What is the total fee for fingerprinting? The total fee for fingerprinting is $99.70.

A: The fee breakdown is as follows:

  DCJS Fee $75.00  
  FBI Fee $14.75  
  MorphoTrust Fee $ 9.95  
  Total $99.70  

Q: Are photos required to be submitted?

A: Yes. MorphoTrust takes a photograph at the time the fingerprints are scanned.

Q: What kind of ID information do I need to provide for fingerprinting?

A: You must have two forms of identification. At least one form of identification must contain a photo.

Acceptable Photo Identification Documents

  • U.S. Passport (unexpired or expired)
  • Permanent Resident Card
  • Alien Registration Receipt Card
  • Unexpired Foreign Passport
  • Driver's License or Photo ID Card (issued by U.S. State or Territory)
  • U.S. Student ID Card with photo (High School or College)
  • Unexpired Employment Authorization with photo (Form I-766, I-688, I-688A or B)
  • Photo ID Card issued by Federal, State or Local Government

Additional Identification Documents

  • Voter Registration Card
  • U.S. Military Card or Draft Record
  • Military Dependent's ID Card
  • Coast Guard Merchant Mariner Card
  • Native American Tribal Document
  • Canadian Driver's License
  • U.S. Social Security Card
  • Original or Certified Copy of a Birth Certificate issued by authorized U.S. agency with official seal
  • Certification of Birth Abroad (Issued by U.S. Department of State)
  • U.S. Citizen ID Card (Form I-197)
  • School Record or Report Card (only accepted for applicants under the age of 18)
  • Clinic, doctor or hospital record (only accepted for applicants under the age of 18)

Q: How will the process change from the current process?

A: The current process uses TEACH for the fingerprint application and fee. In the new process, MorphoTrust is responsible for managing the application, fee and digital fingerprint scanning.

Q: Am I required to have my fingerprints electronically scanned?

A: Yes. Electronically scanned fingerprints captured at a MorphoTrust location in New York State are required for all applicants for certification and employment.

Q: Do I have to pay another fee if I have to get re-fingerprinted due to a rejection?

A: No. If fingerprints are rejected due to poor quality prints and a reprint appointment is necessary, there is no additional charge, provided that the reprints are submitted in a timely manner. It is important that you advise MorphoTrust that you are getting re-fingerprinted because your fingerprints were rejected (rather than an initial set of fingerprints which requires payment of a fee).

Q: How will I know if my fingerprints are rejected?

A: MorphoTrust will contact applicants whose fingerprints are rejected using the telephone contact information provided during the fingerprint application process. If they are unsuccessful after three attempts, then MorphoTrust will attempt to notify the applicant of the rejection by sending a letter to the applicant at the address provided. When an applicant receives notice that their fingerprints have been rejected, it is imperative that they follow up with MorphoTrust to be reprinted in a timely manner. Failure to do so may result in an inability to complete the existing application and the requirement that the applicant start the process over and pay a new fee.

Q: How does NYSED find out that I have been fingerprinted?

A: Information provided to MorphoTrust during the fingerprint application process is electronically transmitted to the TEACH system maintained by NYSED.

Q: How can I find out information about my fingerprints?

A: Applicants that have an account in TEACH (i.e., teacher certification applicants or holders) and school employment applicants who have created an account in TEACH can view information about the status of their fingerprint application in TEACH.

Q: I am only seeking employment in a school. I am not applying for certification. Do I have to create an account in TEACH?

A: After the transition to the new fingerprinting system with MorphoTrust, it is no longer necessary to create an account in TEACH to get clearance for employment in a school setting.

Q: Will school employers still be able to view information about the status of a fingerprint application in TEACH?

A: Yes. School employers will be able to view messages in TEACH that provide status information relative to the progress of a fingerprint application. The status messages are anticipated to be updated on a daily basis.

Fingerprinting Locations

East Moriches 60 Montauk Highway, East Moriches
[Map (opens new browser)
Monday, Tuesday, Wednesday, Friday (9 a.m.-noon and 1-4 p.m.)
Hempstead 236 Fulton Ave, Suite 222, Hempstead
[Map (opens new browser)]
Monday, Friday (9 a.m.-noon & 12:30-4 p.m. & 4:30-7 p.m.); Tuesday, Wednesday, Thursday (9 a.m.-noon & 12:30-7 p.m.); Saturday (9 a.m.-noon & 12:30-3 p.m.)
Hicksville Printscan 958 S Broadway, Hicksville
[Map (opens new browser)]
Monday, Tuesday, Thursday & Friday (9 a.m.-1 p.m. & 2-5 p.m.); Wednesday (9 a.m.-1 p.m. & 2 p.m.-6 p.m.); Saturday (10 a.m.-2 p.m.)
Kings Park 21 Pulaski Rd., Kings Park
[Map (opens new browser)]
Monday, Tuesday, Friday (9 a.m.-5 p.m., Wednesday & Thursday (9 a.m.-6 p.m.), Saturday (9 a.m.-4 p.m.)
Riverhead - West Main 11 West Main Street, Riverhead
[Map (opens new browser)]
Tuesday (9 a.m.-3 p.m.), Wednesday (10 a.m.-noon & 1 p.m.-6 p.m.), Thursday

Bronx - E 149th St 349 E 149th St., Suite 605, Bronx
[Map (opens new browser)]
Monday, Tuesday, Thursday & Friday (9 a.m. - 5 p.m.); Wednesday (9 a.m.-6 p.m.); E/O Saturday (10 a.m.-2 p.m.)
Bronx - Third Ave (Between 147th & 148th St) 2804a Third Ave., Bronx
[Map (opens new browser)]
Monday-Friday (9 a.m.-noon & 1-8 p.m.); Saturday (9 a.m.-noon & 1-5 p.m.)
Brooklyn - Flatbush Ave 1772 Flatbush Ave (between Ave. J & K), Brooklyn
[Map (opens new browser)]
Monday, Tuesday, Thursday, Friday (9 a.m.-noon & 1-9 p.m.); Wednesday (9 a.m.-noon & 1 p.m.-6 p.m.); E/O Saturday (10 a.m. -1 p.m. & 2 p.m. - 6 p.m.)
Brooklyn - Fulton Street 2174 Fulton St., Brooklyn
[Map (opens new browser)]
Monday- Thu: 9 a.m. - 6 p.m.; Friday (9 a.m. - 7 p.m.; E/O Sat: 9 a.m. - 5 p.m.
Jackson Heights 37-22 73rd St., Suite 1e, Jackson Heights
[Map (opens new browser)]
Mon-Thur 9 a.m.a.m.-1 p.m. & 1:30 p.m.-6 p.m. Fri 3 p.m.-9 p.m. Sat 10:00 a.m.-1 p.m. & 1:30 p.m.-6 p.m.
New York - Broadway 1412 Broadway, 17th Fl., New York
[Map (opens new browser)]
Monday-Friday (9 a.m.-1 p.m. & 2 p.m.-4 p.m.)
New York - Park Place 22 Park Place, 4th Floor, New York
[Map (opens new browser)]
Monday (9 a.m.-6 p.m.); Tuesday & Friday (9 a.m. -5 p.m.); Wednesday (9 a.m.-7 p.m.); Thursday (9 a.m.-5:30 p.m.); E/O Saturday (9 a.m.-1 p.m.)
New York - W 35th St 247 W 35th St., Suite 201, New York
[Map (opens new browser)]
Monday, Wednesday, Friday (9 a.m.-1:30 p.m. & 2:30-5:30 p.m.); Tuesday & Thursday (9 a.m.-1:30 p.m. & 2:30-6:30 p.m.); Saturday (10-4)
Queens - Jamaica 9024 161st St., Jamaica
[Map (opens new browser)]
Monday-Friday (7-8); Sat 8:30 a.m.-3 p.m.
Staten Island 159 New Dorp Plz, Suite 201, Staten Island
[Map (opens new browser)]
Monday-Friday (9 a.m.-1 p.m. & 2-5 p.m.); E/O Saturday (9 a.m.-1 p.m. & 2 p.m.-5 p.m.)
Yonkers 35 East Grassy Sprain Rd Suite 304c, Yonkers
[Map (opens new browser)]
Monday, Wednesday, Thursday, & Friday (10 a.m.-2:45 p.m. & 3:45-5 p.m.); Tuesday (10 a.m.-2:45 p.m. & 3:45-7 p.m.); Saturday (10 a.m.- 2 p.m.)